Is Amazon Flex support fixing vanished blocks?
A delivery block I accepted appeared normally, then disappeared from my schedule before start time while other screens still showed traces of the session, which left me unsure whether it was a system error or something that could count against me. I captured timestamps, screenshots, and notification history and explained everything in one message, yet the response felt like a copied policy note. What details or phrasing have actually helped drivers get a concrete answer, and how do you present evidence so support treats it as a technical issue and not a performance problem? If you managed to resolve it, did you request a manual review, provide earnings screen evidence, or use any specific terminology that helped?
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Delivering packages in the evenings requires careful tracking of hours and route updates. One week I needed clarification about payment timing for completed blocks. Instead of speculating, I saved a quiet moment between shifts and called the amazon flex customer service phone number. The support specialist asked for my driver details and explained how earnings were processed and when deposits typically appear. That explanation helped me adjust my budgeting expectations realistically. By approaching the situation calmly and asking precise questions, I transformed a small concern into a clear understanding of how the system works.